Your privacy and well-being are our priority
Regain your strength!
The certified Confidential Counsellors of VertrouwensKracht are here for you. A VertrouwensKracht has a duty of confidentiality, so you can tell your story in confidence. They are all trained and certified with the National Association of Confidential Counsellors (LVV) and they bring their own expertise and experience into the meetings.
Have you found yourself in a situation where you need a Confidential Counsellor?
It takes courage to tell your story and we understand that! We are here to listen to you confidentially, without judgement.
We have a duty of confidentiality and do not engage in fact-finding. Your experiences and feelings are the focus. We help you get an overview of events and go through options for a safe working environment with you.
For example, do you need help speaking out at work, telling your story to your manager or finding your strength again so you can take action yourself? We are here to discuss the pros and cons at each step. You remain in control of these steps.
Do you see no other solution than filing a complaint through the independent Complaints Committee? We will help you formulate the complaint properly and assist you throughout the process.
Can you avoid the complaints route through talks, mediation or training in order to re-establish a safe working environment? If so, we have the expertise to help you out.
So don’t hesitate and get in touch today. You can also reach us outside office hours (from 08.00 to 21.00).
Our Confidential Counsellors are called VertrouwensKrachten.
For what reasons can you contact one of them?
Undesirable behaviour
This refers to unacceptable behaviour by others (colleagues or externals) that makes you feel unsafe in your work environment.
Unwanted behaviour can be verbal, non-verbal, or physical; it affects your dignity, well-being, or rights.
Forms of undesirable behaviour include:
- Aggression/violence
- Bullying
- Discrimination
- Harassment
- Sexual harassment
These forms of undesirable behaviour can occur at any level in an organisation. This kind of unwanted behaviour naturally has no place in your organization!
Don’t keep it to yourself, but contact one of our Confidential Counsellors.
Report Integrity Issue
Reporting an integrity issue is different from a complaint or reporting undesirable behaviour.
Integrity issues concern matters that violate ethical values, norms and/or professional standards. Examples include deliberate embezzlement of funds, fraudulent activities, or abuse of power.
Organisations with more than 50 employees are required to have an integrity reporting procedure. This procedure outlines how to report and what happens to your report.
What is included in your organisation’s reporting procedure?
- Telling = reporting: in this case, you are obliged to report the integrity issue to your supervisor or to the management.
- Telling = discussing: in that case, you can talk to one of our VertrouwensKrachten in confidence.
If your organization does not have a reporting procedure, a Confidential Counsellor can explain what is legally regulated and what steps you can take.
Do not hesitate to contact us without any obligation. We are here for you.
Good to know if there’s something you want to discuss confidentially
- A Confidential Counsellor helps you get an overview of the situation and can discuss your options with you.
- We have a duty of confidentiality (unless it concerns a criminal offense).
- If your organization is affiliated with us, you can contact us directly. You do not need to report this within your organization.
- We are available by phone from 8:00 AM to 9:00 PM, and if we cannot answer, we will always call you back promptly. You can also email us to request contact.
- We understand if you are hesitant to make a report. You can always discuss it with us first. Really, it feels good to share your concerns.
Our Confidential Counsellors are not medically trained, but they can refer you.
Don’t keep it to yourself. Seek professional help in time!
Would you like to get in touch?
Please contact us for more information or an informal meeting.
We will be happy to make an appointment and discuss the options with you.
